Careers

Direct Automation is the leading innovator in Automation & Control infrastructure. We regularly look for talented and committed employees. We offer competitive compensation. Please send your resume and cover letter in Word or PDF format to: sales@directautomation.com.au. If your experience is a good match for our requirements, we'll contact you for an interview.

No Phone Calls Please.

Direct Automation is located in Currumin Waters, Queensland, not far from the popular Surfers Paradise and Coolangatta.

Besides having access to many cultural events and other amenities such as fishing and sporting venues, we are just 10 minutes from beautiful white sand beaches and a short drive from the hinterland, which offer tropical rainforests and waterfalls.

Direct Automation offers a completely different life style from the larger cities with recreation time and quality of life made possible with our climate. Combine all that with the company's facilities, and you have one of the best places to live and work anywhere!

Industrial Controls Specialist/ Sales & Technical Support

4 April 2022

Our Industrial Control Tech Support Specialists actively and continuously work to improve company procedures and processes. There is NO travel involved in this position - no visiting customer sites, overnight or weekend work! We work in a team environment serving customers by troubleshooting issues and answering technical pre-sales questions received via, phone and email. Questions may involve any product that Direct Automation sells from any product silo which include: PLCs, HMIs, Communications devices, Drives/Motors/Motion controllers, Process/Fluid Power, Power Distribution and Industrial Components.

Responsibilities:

• Customer Support/Troubleshooting - Provide solutions to customer issues received via, phone and email. Maintain internal database (Salesforce application) of call information. May conduct technical research, testing and re-create customer issues using actual equipment and configurations to assist in trouble-shooting.
• Training – Attend team meetings and training sessions to learn new products. When not taking calls, may also train/re-train on existing products to increase knowledge.
• Documentation – May create application notes, review product documentation and suggests updates for hard-copy or online documentation as needed.

View the full job description on SEEK here

Or send your resume and a brief cover letter to sales@directautomation.com.au

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IIOT Sales/ Support

We require an enthusiastic candidate to lead the sales, customer support and promotion of our IIOT Software and Hardware.

IIOT Sales and Support

As a Technical IIOT Support Specialist you will assist in the Customer Care process and will be the liason between the customer and supplier, building strong relationships within the industry as well as providing technical support.

Initially this role will be focused on the sales and promotion of KEPSeverEX:

• providing data access for client applications (such as MES and SCADA)
• big data analystics software via OPC, Propriety protocols (Rockwell AB, Omron Siemans etc)
• IT protocols (including MQTT, REST, ODBC and SNMP) and
• flow measurement export to common industry formats.

Successful candidate has:

• Ability to sell/ excellent communication skills (telephone engagement is essential)
• Knowledge of industrial automation
• IIOT Knowledge: OPC standard, IOT protocols
• Ability to work well as part of a small team.

The successful candidate will be responsible for:

• Lead generation and development
• Customer liason, with a focus on sales and support
• Assist in the promotion and demonstration of connectivity platforms
• Pre and post sale processes
• Working collaboratively with other departments.

Success for this role will be measured in terms of new customer acquisition, customer retention, engagement and satisfaction. This is not a Quota Carry Position.

Salary is open to negotiation based on experience and industry knowledge.  As direct sellers, the role is generally office based (minimal travel required).

Direct Automation Company Description 

Direct Automation Pty Ltd is a direct seller of automation and industrial control products. 

Our company history goes back over 50 years in the industrial control market, representing many great companies including AutomationDirect.com, Koyo, Facts Engineering, WEG, PTC/Kepware Technologies, EMA, Danfoss and many more.

Direct Automation has also entered an alliance with Fetch Automation for a more comprehensive consumer experience. This union aims to bridge the gap between industry and IOT to enable scalable and lasting solutions for industrial 4.0 automation applications.

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Business Development - Industrial Controls

We require a motivated and energetic candidate to drive sales in existing business (PLC’s, HMI’s drives), as well as lead expansion into switchgear.

Business Development Industrial Controls

Our organisation is looking for a motivated and energetic team member to further grow and develop our existing industrial automation business, as well as lead our company expansion with our new supplier selling their switchgear range.

Successful candidate has:

• Ability to sell
• Technical knowledge in industrial automation, including switchgear, plcs, drives
• Excellent communications skills, telephone engagement a must
• Ability to work well as part of a small team

You will be responsible for selling the full range of industrial automation products.

The ideal candidate for this role will be coming from a strong sales background working within industrial automation.

The successful candidate will be responsible for:

• Lead generation and development
• Liaising with customers over specifications
• Understanding and being responsive to customer needs
• Preparing quotes
• Closing deals

You love the challenge of assisting in the start-up of a new industry division, and are willing to provide your input into setup and operations, in additional to day to day sales.

You are motivated and driven and can work without close supervision. You will act on initiatives and solve problems without being asked. You will take ownership of the work you do and the relationships you build.

Salary is open to negotiation based on experience and industry knowledge.  As direct sellers, the role is generally office based (minimal travel required).

About Us
Direct Automation is a direct seller of automation and industrial control products with 50 years’ experience in the industry. Our product range includes  PLC's, operator interfaces, drives, motion and process controls (switchgear) and pneumatics. We are based in Currumbin Waters on the Gold Coast, with its beaches and climate it offers great lifestyle options. We provide our products and support across Australia, NZ and SE Asia.

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Industrial Controls Specialists

Job Description:

Objective: To assist customers with issues pertaining to our broad offering of industrial automation products which includes PLCs, operator interfaces, drives, switchgear, motion controls, process controls, pneumatics, enclosures, sensors, power supplies, pilot devices, relays, circuit breakers, fuses, transformers, terminal blocks, contactors, connection systems, signal conditioners, while delivering and maintaining top notch customer service.

Learn new products and technology as new products are added, Communications experience with Ethernet networking desirable

Responsibilities: Customer service functions related to phone, fax, and email requests, including follow-up and assisting customers in selection of industrial control products.Telephone customer support. The successful applicants must be reliable and be team-oriented with strong problem-solving skills and have the ability to multi-task.

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Please send resume including salary requirements to:

Mail: The Manager:

Direct Automation Pty Ltd.

22 Leonard Parade, Currumbin Waters Qld 4220

Email:sales@directautomation.com.au